Privacy Policy of the Institute for Good Governance

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, CNIC/NICOP/Passport number, email address, postal address, phone number, occupation, employer, educational qualifications, and any other information you provide in the Welcome Form or similar registration forms.
• Payment Information: When you make a payment (membership fees, donations, etc.), we collect billing information such as credit/debit card details. All payment transactions are processed through our secure payment gateway partner (e.g., Stripe/PayGate). The Institute does not store full card numbers on its servers.
• Technical Data: IP address, browser type, operating system, referral URLs, pages viewed, and other analytics data collected via cookies or similar technologies.
• Communications: Any correspondence you send to us via email, the Site contact form, or other channels.

2. How We Use Your Information

We use your information for the following purposes:

• To process your application for membership or associateship.
• To facilitate online payments (membership fees, event registrations, etc.).
• To communicate with you about Institute activities, Working Groups, policy papers, and events.
• To personalize your experience on our Site and improve our services.
• To comply with legal obligations, including anti-money laundering and counter-terrorism financing requirements applicable to non-profit organisations in Pakistan.
• To respond to your inquiries and requests.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party payment processors (e.g., Stripe, PayGate) and website hosting providers, solely to enable the functionality of the Site and payment system. These providers are contractually bound to protect your data.
• Legal Compliance: If required by law, court order, or government regulation (e.g., under Pakistan's 2022 Policy on Foreign Contribution or anti-terrorism laws).
• Protection of Rights: If necessary to protect the security, property, or rights of the Institute for Good Governance, its users, or the public.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Retention of Data

We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable laws (e.g., financial record-keeping requirements). After that, we will securely delete or anonymise your information.

6. Cookies

Our Site may use cookies to enhance user experience. You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.

7. Your Rights

Depending on your jurisdiction (including under Pakistani law and, where applicable, GDPR), you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Withdraw consent (where processing is based on consent).
• Lodge a complaint with the relevant data protection authority.

To exercise these rights, contact us at goodgovernance@iggpk.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date". Your continued use of the Site after such changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

Institute for Good Governance
Email: goodgovernance@iggpk.com
Address: 169-C Allauddin Road, Lahore Cantt, Pakistan